Black And White Business Solutions jobs - Customer Support

- Excellent Communication in English
- Flexible with shifts
- Immediate Joiners required

Work Location - Bangalore/Hyderabad

You Will - Have daily interactions with customers and handle all issues from end to end via call. Go the extra mile to engage customers in solving issues and ensure satisfaction. Quickly and effectively build rapport with customers, diagnose and resolve issues. Have the ability to provide an overall excellent customer experience. Managing customer expectations regarding estimated response times. As a Customer Support, You Have -Fluency in spoken English. Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions. The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer. Excellent communication skills and high emotional intelligence. Excellent problem solving and customer service skills. Strong analytical & Interpersonal skills. The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure. A flexible schedule Must be okay to work nights

Rotational Shift and Rotational Off- 5 days work and 2 days off
- Only Work From OFFICE