Align Info Solutions Pvt Ltd jobs - Customer Support

Customer Support

Align Info Solutions Pvt Ltd
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
Read More...
Job is expired
Posted: 1 Year ago
Views:
Applications:
Openings: 1

Job Description

To co-ordinate with customers in the matter of their support tickets, scheduling calls for resolving support tickets and oversee closure of tickets timely and with the utmost satisfaction of customers. To be in touch with customers till the final resolution of tickets by providing them timely updates on status of their pending tickets. To have a proactive interaction/rapport with various team members of the department to get the end results.

 

KEY RESPONSIBILITY AREAS

  • Provide technical support and guidance to clients.
  • Resolving queries and issues of clients over calls/messages/mails.
  • Be a part of high performing team and managing yourself and others to learn and implement the skills in the industry
  • Maintain a high level of process quality and consistency as well as an excellent relationship with the customer 


Job Particulars

Role 
Education B.Com, BA, BBA/BBM, BCA, BSc, CS
Who can apply Freshers
Hiring Process Telephonic Interview
Employment Type Internship / Projects
Job Id 1195830
Locality Address Noida-Others
State Uttar Pradesh
Country India

About Company

AlignBooks is a SaaS based ERP solution targeted towards MSMEs across all business segments and across regions and territories in India & overseas with an aim to make them as inclusive to digitalization as possible.  The solution has been an outcome of a diligent effort of promoters and shareholders with cumulative experience of over 100 yrs., into financial sector.

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