Customer Support jobs in Noida at Enteraction Web Solutions LLP

About the internship

Selected intern's day-to-day responsibilities include:

1.Make call and Receive from customers related to their queries and resolve the same
2. Identify customers' needs, clarify information, research every issue and provide solutions
3. Make outgoing calls to people
4. Inform them about the products and services
5. Listen to objections and handle them effectively
6. Generate leads from the people
7. Make outgoing calls to the company's existing customers
8. Take feedback from the customers and note them down in the system for future reference
9. Call customers who have lodged a complaint and resolve the same
10. Enter the details of every interaction in the system

Skill(s) required

English Proficiency (Spoken)

Hindi Proficiency (Spoken)

Who can apply

Only those candidates can apply who:

are available for full time (in-office) internship

are from Noida and neighboring cities

have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Letter of recommendation

Number of openings

Certificate: Will be provided at the end of the Internship

Enteraction Web Solutions LLP

Almost every internet user is looking on the internet for the solution to her or his problems. Here we are, experts in customer relationship management, who create this team, train it to understand every voice irrespective of its uniqueness thereby enabling it to turn around perfectly within the shortest possible timeframe. Social media platforms are 'online customer care centers' of the digital era where one needs not wait for someone to get attended. So, it is very important for a brand to get those thriving users connected with the right team, and hence 'This Team' is the key factor in building the client's reputation online. A user can just leave her/his concern and the rest is on the team. It will approach the user, coordinate, and will close the concern accordingly.