To handle queries and complaints from customers tactfully, provide excellent customer experience at every interaction and ensuring end to end resolution by taking complete ownership for the customer in every transaction. The goal is to gradually achieve superior customer engagement and ensure a significant improvement in customer experience. Being a part of this team also means to be the whistle blower, highlight issues impacting customers both external and internal.
QUALIFICATION / ELIGIBILITY CRITERIA:
- Graduate in any stream
- Minimum Consultant role
- Should have at least 6 month to 1 year of relevant work experience
- Language capabilities – English and Hindi(Optional)
Salary: 23 K CTC to 27 K CTC per month
Work from home would be provided to the candidates with System and Internet facility.