SS Marketing jobs - Customer Support Representative

Customer Support Representative

SS Marketing

Ahmedabad

Fresher

8,000 - 10,000 Per Month

12th Pass (HSE)

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Posted: 1 Year ago

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Applications:

Openings: 1

Job Description

Are you ready to embark on an exciting journey towards building strong customer relationships and delivering exceptional service? We are currently seeking enthusiastic individuals to join our team as part-time Customer Support Representative. If you possess basic computer knowledge, a friendly demeanor, and a passion for success, we want you on board. Read on to discover how you can earn attractive monthly perks and rewards by becoming an outstanding performer in our dynamic team. Flexible Work Hours: Basic Computer Skills: Passion for Success: Team Player.

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Particulars

Role

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Part Time

Job Id 1151849

Job Category BPO

Locality Address C G Road

State Gujarat

Country India

About Company

SS Marketing

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