Black And White Business Solutions jobs - Customer Support Representative

Customer Support Representative

Black And White Business Solutions
experience Fresher
salary 15,000 - 35,000 Per Month
qualification
Job is expired
Posted: 2 Years ago
Views:
Applications:
Openings: 1

Job Description


Dear Seeker,
Immediate Hiring for Customer Support Representative
GRADUATES AND UNDERGRADS IN BANGALORE CAN APPLY


Roles and Responsibilities:
  • Responsible for solving queries of Customers via email and chat
  • Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
  • Maintains and updates customer information as necessary.
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate.
  • Perform problem research and testing when necessary.
  • Deliver high quality and timely resolutions to problems.
  • Initiate follow-up to other service areas when appropriate.
  • Perform other duties and responsibilities as necessary.


Designation: Customer Support Representative
Educational Qualification : Any Graduate/ UG ( with excellent verbal Communication )
Shift timings: Rotational shifts


Job Particulars

Role 
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1063727
Job Category BPO
Locality Address Ashok Nagar, Banaswadi , BTM , Domlur , Electronic City
State Karnataka
Country India

About Company

Black And White Business Solutions
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