Dear Seeker,
Immediate Hiring for Customer Support Representative
GRADUATES AND UNDERGRADS IN BANGALORE CAN APPLY
Roles and Responsibilities:
- Responsible for solving queries of Customers via email and chat
- Provide exceptional customer support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Maintains and updates customer information as necessary.
- Calmly attempts to resolve and de-escalate any issues
- Escalates calls to supervisor when necessary and appropriate.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Perform other duties and responsibilities as necessary.
Designation: Customer Support Representative
Educational Qualification : Any Graduate/ UG ( with excellent verbal Communication )
Shift timings: Rotational shifts