Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
Great
Opportunities with TOP BPO MNC's, looking for immediate Joiner
freshers and experienced For BPO/Voice Process
DOMESTIC BPO ( VOICE ) :
Languages to be fluent in * English and Hindi *
Education : Any UG / Graduate in Any Specialization
Shift : Rotational Shifts / UK / US.
Experience : Freshers / Experience
Sal : (freshers 3lpa) -( Experience upto 4.5lpa)
Contact HR Meghala - 9742675454
Email ID - hr5454@blackwhite.in
Designation : Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support
Customer :
Banking / Insurance / Telecom / Medical Billing / AR Calling / Accounts / Domestic BPO
JOB Role :
Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Regards,
HR Meghala.
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