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Customer Support Representative

Silver Line Business Solutions
0 to 2 Years
Delhi(Greater Kailash (GK)), Faridabad, Ghaziabad, Noida
16,000 - 18,000 Per Month
Job is expired
Posted on 15 Mar 19
Job DescriptionLast Date 16 Mar 19
Hi Guys,
We have an openings for Customer Support Representative 0-2 years of experience at Greater Kailash 1, New Delhi Customer Service Representative Job Responsibilities:

Serves customers by providing product and service information; resolving product and service problems.

Customer Service Representative Job Duties:
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.
  • Prepares product or service reports by collecting and analyzing customer information.
  • Contributes to team effort by accomplishing related results as needed.

Job Type

Interview Type

Face to Face Interview

Company Description
It Silver Line Business Solutions, Hyderabad