Indee helps large Hollywood studios and production companies promote their shows and movies securely before they are released. We empower them to send copies of their unreleased to the press, interested buyers, academy judges, etc. and ensure that no one can leak it.
Our services are used by Film Studios, TV Networks and Agencies like 21st Century Fox, Warner Bros, Star TV, CBS, Showtime and a host of independent film companies
Role and Responsibilities:
As a Customer Support Representative, you will be expected to provide excellent customer service by answering questions and resolving issues from Indee's clients. Your role would need you to provide support on inbound chats/emails from customers using Indee's products.
Most of our clients are based out of U.S.A. and Directors and CEOs of some of the largest studios in Hollywood. When interacting with them, we aspire to be as helpful and friendly as possible with speedy recovery of their issues. For an ideal candidate, having expert communication skills is necessary. As a single point of contact, they will be responsible for all the customer success and support activities for Indee.
The candidate must have atleast one year of experience (minimum) when it comes to engaging with customers.
Note : This opening is for the night shift specifically. Please apply only if you are comfortable working the night shifts and weekends.
Job Description :
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