Client Of Teamlease jobs - Customer Support Service

Customer Support Service

Client Of Teamlease

Chennai

Fresher

25,000 - 50,000 Per Month

Customer Support Service

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Resolve customer complaints via phone, email, mail, or social media
Use telephones to reach out to customers and verify account information
Greet customers warmly and ascertain problem or reason for calling
Cancel or upgrade accounts

Role

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 1176877

Job Category Diploma , Tech Support

State Tamil Nadu

Country India

Client Of Teamlease

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