Client Of Teamlease jobs - Customer Support Service

Customer Support Service

Client Of Teamlease
experience Fresher
salary 25,000 - 50,000 Per Month
qualification
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Posted: 2 Months ago
Views: 0
Applications: 1
Openings: 1

Job Description



Customer Support Service

  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via phone, email, mail, or social media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Cancel or upgrade accounts


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1655022
Locality Address Delhi-Others
StateDelhi
Country India

About Company

Client Of Teamlease
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