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Inteleants jobs - Customer Support Specialist

Customer Support Specialist

Inteleants
location
Chennai
experience 2 to 4 Years
salary Salary not disclosed
qualification
Certificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
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Job is expired
Posted: 3 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

Skill Sets
  • Position is responsible for resolving customer issues.
  • Handling Customer Queries (E-mail Support)
  • Respond to any claims submitted by customers.
  • Respond to Customer Emails
  • Facilitate Support Tickets
  • During this process, analysing any errors committed and provide feedback for improving procedures.
  • Responsible to provide timely and effective resolutions to US customers.
  • Fully responsible to delight prospective customer with satisfactory service.
  • Improve the quality of the customer interaction on a daily basis.
  • Will be required to work with agents in other countries through remote sessions.
Desirable Skills
  • Candidates with experience in ecommerce / online retail.
  • Should be comfortable in dealing with senior leadership (internal & external).
  • Communication Skills - Excellent verbal and written communication skills with ability to explain ideas very clearly.
  • Self- motivated and flexible, with an ability to work independently.

Job Particulars

Role BPO / Customer care
EducationCertificate Course (ITI), Diploma, B.Com, M.Com, MA, BBA/BBM, BCA, BSc, MCA, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can applyExperienced (2 to 4 Years)
Hiring Process Face to Face Interview
Employment TypeApprenticeship
Job Id512707
Job Category Diploma , Tech Support
StateTamil Nadu
Country India

About Company

Inteleants
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