Neolotex buisness solution private limited jobs - Customer support team leader
Customer Support Team Leader
Fresher
25,000 - 30,000 Per Month
Posted:
2 Years ago
Views:
Applications:
Openings:
1
Job Description
Requirements:
Experience in customer support for banking related process in call center. Candidate should be graduated and minimum experience for 3 to 4 years. Excellent leadership and communication skills. Strong coaching and people-development skills through call listening, quality feedback, etc. Ability to deal with demanding customers and escalations. Energetic and motivating individual. Candidate should be experienced in team leader position for call center.
Responsibilities:
Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. Evaluate customer feedback and identify ways to maximise customer satisfaction. Ensure that standard operating procedures are documented and maintained. Produce written reports when required to do so.
Responsibilities:
Job Particulars
Education
MBA/PGDM, 12th Pass (HSE), Other Post Graduate
Who can apply
Freshers
Hiring Process
Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
946496
Job Category
MBA , Tech Support
Locality Address
Ulsoor
State
Karnataka
Country
India
About Company
Neolotex buisness solution private limited
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