High Rise Realty jobs - Customer Support Telecaller
Customer Support Telecaller
0 to1 Year
10,000 - 15,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Interacting via various channels, such as live chat, emails, social media and direct calls. Candidate must be efficient in Basic Word, Excel with good speaking & writing ability in English. Must be computer literate with knowledge in Internet Surfing & Social Media Platforms.
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers and Experienced (0 to1 Year )
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1343689
Job Category
BPO
Locality Address
Mira Road
State
Maharashtra
Country
India
About Company
High Rise Realty
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