Black And White Business Solutions jobs - Customer Support Voice

Dear candidate,

*HIRING FOR INTERNATIONAL MNC BPO *

* Graduates / Under Graduates *

NOTE - FRESHER AND EXPERIENCED CAN APPLY LOOKING FOR IMMEDIATE JOINERS.

Excellent Communication Required !!!

EASY ROUNDS OF INTERVIEW

WALK-IN WITH RESUME - WALKOUT WITH OFFER LETTER

Roles and Responsibilities

Excellent communication and problem-solving skills

Respond to customer queries in a timely and accurate way

Multi-tasking abilities & Patience when handling tough cases

Candidate should possess excellent oral and written communication skills

Candidate with good customer service skills would be preferred

Identify customer needs and help customers use specific features

Update our internal databases with information about technical issues and useful discussions with customers.

Candidate with good customer service skills would be preferred

Prior experience in Customer Service industry will be an added advantage.

Should be open to work in Night shifts / Rotational Shifts.

Desired Candidate Profile

Any Undergraduate/ Graduate

Comfortable with 24/7 Rotational Shifts

Comfortable with voice process

Fluency in written and spoken English.

Result Oriented, Self Driven, Analytical, Strong Interpersonal and Good communication skills, team management skills.

Good communication skills- written and verbal.

Ability to listen and actively problem solving skills