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Customer Support Voice

Sky jobs
Experience : Freshers
Education : 12th Pass (HSE)
Location : Bangalore(Whitefield )
Per Month: Rs. 16,500
Posted on 22 Oct 20
Apply now
Job DescriptionLast Date 20 Dec 20

 

  • Handle customer's inbound and outbound calls Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level
  • Languages
  • English and Hindi(mandatory)
  • English and Tamil
  • English and Telugu

 

  • Customer Support Voice
  • Experience : Freshers
  • Per Month : Rs. 16,500
  • Job Type : Full Time
  • Interview Type : Telephonic Interview


Job Type : Full Time
Interview Type : Telephonic Interview
Company Description
Sky jobs
Apply now
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