As Customer Support Executive of Glint, you will be the face of the customer in understanding their needs, support them and be the advocacy for the customer of Glint !
What will you do here ?
You will be accountable for handling calls and chats.
Escalating complaints to concerned teams to resolve customer issues.
Act proactively, on identifying and resolving customer issues in a given TAT time.
Build strong customer relationships.
Work closely with the internal team to ensure proper delivery of services to the customer.
Best fit for us :
1- 3 years of experience in customer-facing roles - customer support/ customer service is a must.
Excellent communication and problem solving skills.
Experience or interest to work in a fast paced startup will be considered.
Work Time : 10 am - 7 pm
6 days working
Glint is India’s first hyperlocal company for autocare based out of Chennai. We've created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.
Glint’s near term vision is to play a vital role in this gig economy and create a strong brand value by providing a highly reliable service with good quality by leveraging its state-of-the-art tech platform.
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