IGT Solutions Pvt.Ltd jobs - Customer Support Voice

Customer Support Voice is a critical part of our mission. This vital position requires an action-oriented, flexible problem-solver who will assist customers. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effectively solutions in a fun and fast-paced environment.

Interested Candidate should be comfortable with:

• 24*7 shifts with rotational weeks off
• Comfortable to work in night shifts
• Excellent communication skills
• 6 Days Working & 1 day Rotational Week off

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently.                                We are hiring Experienced and Freshers candidates
  Minimum qualification required is Intermediate Pass (12th Pass) and any graduates can also apply