Computer Age Management Services jobs - Customer Support Voice Process

Customer Support Voice Process

Computer Age Management Services

Chennai

Fresher

10,000 - 15,000 Per Month

B.Com, BA, M.Com, BCA, BE/B.Tech, BSc, MCA, CS, PG Diploma, 12th Pass (HSE)

Job Description

Customer Support Voice Process need to Customer Handling & Customer Queries with

Good Communication English Must.

Location : Mount Road & Perungudi

Salary : 10,000 to 15,000

Speaking Languages : Telugu , Hindi , Kannada

Responsibilities:

Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.

Identifying and assessing customers’ needs to achieve satisfaction.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interaction.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Job Particulars

Role

Education B.Com, BA, M.Com, BCA, BE/B.Tech, BSc, MCA, CS, PG Diploma, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 1348394

Job Category Tech Support

Locality Address Perungudi

State Tamil Nadu

Country India

About Company

Hiring For

Naz V HR Solutions

Consultancy

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