MPowerment Resources LLP jobs - Customer Support Voice process
Customer Support Voice Process
1 Year
18,000 - 30,000 Per Month
Posted:
1 Year ago
Views:
Applications:
Openings:
1
Job Description
Looking For Customer Support Voice process (Inbound) Experienced Candidates in leading BPO company of Kolkata. Our Client is an American business services company specializing in Customer engagement and business performance.
Required:
1. Excellent English communication skills.
2. Candidates should have minimum 1 yr experience in International BPO Sales Process/Inbound Process.
3. Computer knowledge
4. Should be smart & have convincing skills
5. Comfortable to work in night shift
Job Role:
1.Manage incoming phone calls
2.Identify and assess customers needs to achieve satisfaction
3.Provide accurate, valid and complete information by using the right methods/tools
4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
5.Booking customers flight tickets and making sales.
Benefits:
1. US shift (Inbound Voice) Fixed shift with Roster off
2. Incentive : Up to 4 lacs in a month ( Average incentive 10k to 50k in a month ) apart from salary
3. Training : 30 days paid training
4. Fixed Salary & On Time.
5. Home pickup or drop facility (depends upon the shift timings)
6. PF + ESI + Fixed Salary + Huge Incentives
7. Direct Company payroll
For more details, connect us (Whatsapp available)
Job Particulars
Education
12th Pass (HSE)
Who can apply
Experienced (1 Year)
Hiring Process
Face to Face Interview, Telephonic Interview
Employment Type
Full Time
Job Id
1655312
Job Category
Tech Support
Locality Address
Chandni Chowk , College Street , Dum Dum , E M Bypass , Salt Lake
State
West Bengal
Country
India
About Company
MPowerment Resources LLP
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