Resolving the issues by taking Remote
ï· Creating local and Domain users
ï· Joining Workgroup to Domain
ï· Configuring MS outlook and Creating the PST
ï· Attending users calls and resolving the issue
ï· Configuring the IP address
ï· File and Print sharing,
ï· Installing applications and troubleshooting
ï· Installing and configuring Local and Network printers.
ï· Applying Bit locker to particular drive
ï· Quick adaptive nature towards new technologies
ï· Worked on IT incidents Management tool like Service Now
ï· Has a very good experience in handling the IT Service Requests, Incidents
ï· Good at handling supports Tickets, desktops, laptop issues
ï· Can handle Asset management.
ï· Installing service packs, hot fixes &software updates
ï· Managing and administrating all user accounts in Domain
ï· Managing Domain Creation and Maintenance
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