IBM jobs - Data Network Engineer Operations

Introduction
The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world’s relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Architects are responsible for keeping up with the latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.


Your Role and Responsibilities
As Data Network Engineer you are responsible for site discovery and documentation of existing network infrastructure. You will provide break and fix support for the network environment. Follow established change management process, Maintain inventory of the network equipment and an audit ready environment. Provide 24x7 support for On Call coverage following rotation schedule as needed.

Responsibilities:

• Providing 3rd level technical support for complex problems in an operational environment;
• Recommending alternative solutions, priorities, systems hardware/software, design changes and improvements;
• Performing off-hours work to support customer changes;
• Managing problems to resolution using defined process flow;
• Implementing changes using defined change management protocol;
• Performing additional responsibilities as assigned;
• Configure network devices
• Device activation and implementation
• Network Performance Investigation
• Perform WAN and LAN troubleshooting
• Firewall and VPN troubleshooting
• Monitor network devices and circuits
• Provide circuit utilization reporting
• Hands on experience on SolarWinds tool
• Maintain CMDB Inventory in Service-Now

Required Technical and Professional Expertise

• Minimum 10+ years extensive of Routing and Switching, Wireless, Optimization and in load balancing worked in complex environment including various products, aware of SBM and enterprise scenarios.
• Proficient in managing Cisco routers, Switches, Riverbeds, F5 Load Balancer, Cisco wireless networks, Aerohive wireless networks and Aerohive branch office solutions
• Expertise in VMWare NSX support and maintenance
• In depth knowledge of Aerohive HMOL and NG Cloud environments which include troubleshooting issue and monitoring and reporting
• Experience in Cisco Prime Infrastructure configuration and support which includes analyze logs to troubleshoot issues and configure wireless policies
• Prior experience in Cisco ISE infrastructure configuration and support including configure and maintain TACACS / RADIUS along with analyze logs to troubleshoot account authentications issues
• Experience with DMVPN and MPLS networks with Cisco and Palo Alto Firewalls

Preferred Technical and Professional Expertise

• Cisco CCNP/CCIE wireless/routing and switching a plus
• Ability to adapt to a dynamic, fast-paced and ever-changing environment
• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
• Intuitive individual with an ability to manage change and proven time management
• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
• Up-to-date technical knowledge by attending educational workshops, reviewing publications