Job Description:
Deal Analyst – Global Pricing Center of Excellence
Key business partner in terms of providing pricing recommendations and consultative support to Sales. The person should be comfortable in a truly multinational environment, working with different cultures and all the levels in the organization. Good people skills and a collaborative approach will be required to achieve objectives for this role. The person should be comfortable communicating with the senior leadership team either at the local or global level; and able to communicate fluently.
This role will partner with functions like sales, marketing, finance, legal, pricing administration, customer analytics & research teams to take end-to-end ownership of the deal process and drive pricing decisions. The person should be able to effectively coordinate with cross-functional teams and various regional pricing teams across the geographies to meet critical timelines for bid pricing, associated tasks & initiatives; while ensuring process compliance & meeting audit requirements. The person should have good exposure to commercial aspects of business, RFP & contract management, process management/ transformation, developing analytical solutions to business problems, reporting, MIS, creating business case/ presentations for executive management.
Commercial: 30%
- Pricing Strategy: Work closely with sales and marketing personnel to develop and enact competitive pricing strategies. Deep dive into customer business, RFP requirements and FedEx competitive position to optimize profitability & win ratio. Devise strategies to retain current business and bring new incremental business while meeting profit requirements
- Customer insights: Develop understanding on customers, market segments, and competitive landscape/ industry trends. Analyse customer transactional data and develop comprehensive insights on customer to optimize product/ service offering & value proposition, and to drive pricing decisions
- Governance: Develop policies & procedures for pricing analysis & approvals. Understand price boundaries, floor & target price setting and ensure to have adequate internal controls & compliance mechanism, to prevent revenue leakage. Bring forward risk & benefits through analysis and get required approvals
- Pricing models/ analysis: Good understanding on pricing models/ systems, revenue & cost structures, contribution & operating margins and P&L views; develop & enhance pricing models. Provide pricing recommendations to the commercial organization with supporting analysis
Stakeholder management: 20%
- Manage, develop and sustain effective working relations with stakeholders; understands the roles of other functions and builds an effective network of contacts across key departments
- Ability to work interactively with sales teams and regional pricing teams across time zones for delegation, feedback, and process approvals
- Take ownership and accountability for end-to-end deal execution; coordinate/ partner with cross-functional teams globally and ensure timely delivery of high quality outputs
- Customer focused, ability to network & influence, and driven to achieve high quality results
- Excellent communication skills, able to communicate with people across all levels including senior management/ leadership
- Ability to work under pressure, prioritize & meet coinciding timelines for multiple business-critical deliverables
Process transformation: 20%
- Identify process gaps and develop them into improvement opportunities; transform various business processes to enhance efficiency, productivity & customer experience
- Develop efficient processes & systems while ensuring internal controls & compliance
- Good to have an understanding of the six sigma / quality-driven framework and relevant tools
Analytical solutions: 15%
- Translate business needs into functional requirements, develop use cases/ user stories
- Good to have understanding on agile framework, solution architectures, databases, PL/ SQL, Teradata and advanced Excel
- Identify relevant KPIs / metrics for business performance and develop dashboard/ reports
Project management: 15%
- Excellent project management, multi-tasking and organizational skills
- Monitoring progress of key deliverables and milestones, ensure quick turnaround and meeting timelines
- Good to have an understanding of PMP framework, preparing Gantt charts & detailed project plans
Behavioral skills:
- Curiosity & eagerness to learn new skills & knowledge across business, commercial, process & analytics areas; and develop Subject matter expertise in varied areas
- Adaptability to take up varied assignments, successfully deliver and exceed expectations
- Taking Self-initiatives to transform business/ process & enhance performance; creative and developing innovative solutions to business problems
- Being a team player, supportive to other team members, and collaborative across functions