Debt Manager

ICICI
2 to 3 Years
Posted on 18 Jun 19
Job DescriptionLast Date 17 Aug 19
Debt Manager

Educational Qualifications: Graduate/ Post-Graduate with 2-10 years relevant work experience

Job Role and Responsibilities:
  • Engage with delinquent customers for collections of legitimate dues
  • Manage various channels / partners used for debt servicing
  • Ensure compliance of the laid down processes by the regulators and the bank for debt servicing
  • Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions

Deliverables:
  • Collection and debt servicing of delinquent customers for various banking products
  • Ensure collection of payments from the clients on time
  • Ensure positive customer service experience in the process of collections and ensure high standards of customer service

Product/Customer Handled: Auto/Mortgage/Rural clients

Skills and Competencies:
  • Functional Knowledge in the areas of banking products, policies, processes and procedures.
  • Communication/ Interpersonal skills/Negotiation/Persuasive skills
  • Analytical ability

Location: Chennai,Delhi,Hyderabad,Bangalore,Pune,Mumbai,Kolkata,Jaipur

Reports to: Area Debt Manager/ Regional Debt Manager
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
In 1955 ICICI was formed as an initiative of the World Bank. In the 1990s, ICICI transformed its business from a financial institution limited to development projects to a diversified financial services group. Ever progressing with the times, ICICI addressed a need to upgrade its corporate structure to that of universal banking.

The merger of ICICI with ICICI bank seemed like a natural step in line with its newly adopted universal outlook. This would enhance value for ICICI shareholders with low-cost deposits, increased fee-based income, participation in the payment system and transaction banking services. It would also greatly benefit ICICI Bank shareholders through a large capital base and scale of operations, access to corporate relationships built over five decades, new business segments and more
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