Debt Manager

ICICI
Experience : 2 to 3 Years
Location : Kolkata
Job Role : Others
Posted on 18 Jun 19
Job DescriptionLast Date 17 Aug 19
Debt Manager

Educational Qualifications: Graduate/ Post-Graduate with 2-10 years relevant work experience

Job Role and Responsibilities:
  • Engage with delinquent customers for collections of legitimate dues
  • Manage various channels / partners used for debt servicing
  • Ensure compliance of the laid down processes by the regulators and the bank for debt servicing
  • Provide timely feedback to superiors on the market dynamics and scenarios to enable business decisions

Deliverables:
  • Collection and debt servicing of delinquent customers for various banking products
  • Ensure collection of payments from the clients on time
  • Ensure positive customer service experience in the process of collections and ensure high standards of customer service

Product/Customer Handled: Auto/Mortgage/Rural clients

Skills and Competencies:
  • Functional Knowledge in the areas of banking products, policies, processes and procedures.
  • Communication/ Interpersonal skills/Negotiation/Persuasive skills
  • Analytical ability

Location: Chennai,Delhi,Hyderabad,Bangalore,Pune,Mumbai,Kolkata,Jaipur

Reports to: Area Debt Manager/ Regional Debt Manager
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
In 1955 ICICI was formed as an initiative of the World Bank. In the 1990s, ICICI transformed its business from a financial institution limited to development projects to a diversified financial services group. Ever progressing with the times, ICICI addressed a need to upgrade its corporate structure to that of universal banking.

The merger of ICICI with ICICI bank seemed like a natural step in line with its newly adopted universal outlook. This would enhance value for ICICI shareholders with low-cost deposits, increased fee-based income, participation in the payment system and transaction banking services. It would also greatly benefit ICICI Bank shareholders through a large capital base and scale of operations, access to corporate relationships built over five decades, new business segments and more
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