Delivery Boy Responsibilities:
Carefully loading and unloading all packages.
Accepting and recording payment for delivered packages.
Answering customers' questions and responding to complaints in a professional manner. Investigating any discrepancies with the delivered packages.
Verifying recipient’s details before handing over the package
Updating delivery status upon completion
Accepting payments and maintaining transaction records
Ensuring proper handling of the company vehicle
Adhering to road safety guidelines and traffic rules at all times
Checking for alternate and shorter routes to avoid heavy traffic
Executing all deliveries within the given time frame
Addressing customer queries and complaints in a timely and professional manner
Checking for any discrepancies or irregularities in the packages
Obtaining the recipient’s signature upon delivery
Reporting to the supervisor in case of any road accidents or traffic violations
Seeking customer feedback on the service provided
Preparing and maintaining logs and reports
Ensuring the safety of products during the delivery process
Prioritizing deliveries as per locations and deliverable items