Manage a delivery team to ensure timely and accurate customer deliveries. Serve as the primary contact for customer inquiries and concerns. Report delivery status to customers and required delivery documentations. Responsibilities and Duties Should be vigilant enough to perform more task than they are expected to do which is simply transporting items from one place to another. Need to be the effective keeper of people's products or goods etc which they have ordered. Need to ensure the safety of the products which the customers have ordered. Plan their route beforehand so that they deliver those items on time and at the same time maintain efficiency.