Scope of the role Describe the
scope of the role: ·
Ensure
IT demand is captured from business in a standardized, effective and
efficient way ·
Interface
with the business and IT to identify, collect feedback from business and scope new demand ·
Provide
key input for the creation and maintenance of overall IT Strategy Primary objectives ·
Maintain
demand process for new proposals with overall responsibility for steering
these proposals through the early phases of approval ·
Develop
and enhance relationships with key business stakeholders, actively manage
their expectations & monitor satisfaction levels ·
Address
business demand by capturing high level technology requirements ·
Actively manage and
communicate status of open demands with related Business and IT stakeholders |
Support creation and review of ICT Service
Catalog content where Business inputs/ involvement is needed
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