Lemon Tree Hotel jobs - Deputy Front Office Manager

Deputy Front Office Manager

Lemon Tree Hotel
experience 0 to3 Years
salary Salary not disclosed
qualification
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Job is expired
Posted: 5 Years ago
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Applications:
Openings: 1

Job Description

Deputy Front Office Manager

Lemon Tree Hotel

Kalina

(Experience Required: 0 - 5 Years)

The Manager will thereafter be responsible in his/her function for the daily operations of the Front Office department. 

The job responsibilities would include:

  • Evaluates the job performance of each front office employee
  • Maintains working relationships and communicates with all departments
  • Maintains master key control
  • Verifies that accurate room status information is maintained and properly communicated
  • Make decision that relates to profit and loss
  • Report on a regular basis to the HGM on the performance of the Front Office against budgets, sales and profit projections. 
  • Analyze variances and monitor the impact of initiatives and corrective actions
  • Responsible for the hiring, training, and direction of new department associates
  • Ensure the timely completion of performance appraisals
  • Give direction and be responsible for the implementation of plans. 
  • Monitor plans’ effectiveness and introduce changes in response to the marketplace, including setting targets, planning and scheduling work and performance indicators that are typical productivity and efficiency measures
  • Operate the department within LTH policies as they are related to the ethical codes, standards of good business practice and local laws and regulations.
  • Resolves guest problems quickly, efficiently, and courteously
  • Works within the allocated budget for the front office
  • Enforces all cash-handling, check-cashing, and credit policies? Conducts regular meetings of front office personnel
  • Upholds the hotels commitment to hospitality
  • Prepare performance reports related to front office
  • Maximize room revenue and occupancy by reviewing status daily analyze rate variance, monitor credit report and maintain close observation of daily house count and other reports.
  • Monitor high balance guest and take appropriate action
  • Ensure implementation of all hotel policies and house rules
  • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes
  • Prepare revenue and occupancy forecasting.
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees
  • Monitor all V.I.P s special guests and requests.
  • Maintain required pars of all front office and stationary supplies
  • Review daily front office work and activity reports generated by Night Audit? Review Front office log book and Guest feedback forms on a daily basis.
  • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs
  • Perform other duties as requested by management? Cross check financial documents (Cash handover, Cash register, Allowance vouchers, Paid out vouchers, IOUs, BTC Register)
  • Ensure Front office Process are followed (Arrival & Departure recons, C-Form, Room discrepancy, Room change slip, room allocations, Arrival list treatment)
  • Checking reports (GSTS, ROB, DBR, RVR, EOD Check list, Voiding report)
  • To maintain staffing ratio, low attrition? Focus on budgets to achieve the same (Room, Transportation, Up sell, Cross sell, LCO & ECI)

Job Particulars

Role 
Who can apply Freshers and Experienced (0 to3 Years )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 359326
State Maharashtra
Country India

About Company

Lemon Tree Hotel recruiting Deputy Front Office Manager Experienced(0 to3 Years) candidates candidates nearby Mumbai,.Lemon Tree Hotel vacancies for Deputy Front Office Manager is recruited through Written-test, Face to Face Interview etc.
Lemon Tree Hotel Company recruits a lot of Experienced(0 to3 Years) candidates candidates every year based on the skills. The candidates with Any Post Graduate, Any Graduate are selected to full fill the vacancies in job field. The candidates nearby Mumbai, can apply for Deputy Front Office Manager position in Lemon Tree Hotel. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Lemon Tree Hotel recruitment, candidates are mostly chosen for the department of . To learn more about the current jobs and other details, it is better to go through official site of Lemon Tree Hotel and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Lemon Tree Hotel and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Lemon Tree Hotel and near your city and get a secured career.
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