IGNITES HUMAN CAPITAL SERVICE PVT Ltd. jobs - Desk Top Support Engineer

Desk Top Support Engineer

IGNITES HUMAN CAPITAL SERVICE PVT Ltd.
experience 0.5 Years
salary 4,00,000 - 4,50,000 Per Year
qualification
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Posted: 4 Years ago
Views: 6
Applications: 0
Openings: 1

Job Description

Job Description:

Greetings from IGNITES Human Capital Services'

  • We Have Excellent Openings in MNCs International/Domestic BPO for Freshers/experienced(with excellent communication skills in English&Hindi). Those who are Looking for BPO, day/UK/us shift
  • Minimum 6 months of call taking experience in Technical support (Hardware/Software) or 1 year Field service in PC, Desktop support
  • Fluency in English & Hindi language.
  • Knowledge on PC hardware, Windows OS, Wireless and Networking troubleshooting.
  • Typing speed minimum of 25 words per min
  • Should be fluent in communication skills both spoken & written
  • Strong problem-solving and client facing skills

RESPONSIBILITIES:-
  • To provide best in class Technical support to customers over Phone.
  • Take end to end ownership of customer issues reported.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Follow standard operating procedures & escalate to internal teams for quicker resolution.
  • Document solutions in the form of the knowledge base, Tech notes and Articles and help build a robust knowledge base which can be referred to in the future.
  • Day Shifts, 10 am to 7 pm Monday to Saturday.
  • Bachelors degree / Diploma with a minimum of 13 years of Education. 10th plus Diploma also
  • Min 6 Months Experience is mandatory

Job Particulars

Role Others
Who can applyExperienced (0.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id153017
Job Category Diploma
StateKarnataka
Country India

About Company

IgNITES Human Capital Services

#665 TKS Plaza,Near Ragvendra Swami Matt

Apple Istore,Above YLG

Jaynagar 5th Block

Bangalore-41

Nandith

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