Designation:- Desktop IT Support
Location: Chennai
Salary: 24Lakh to 26Lakh
Experience Range:- 1-2 years of technical support experience
Gender:- Male
Qualification:-Any Graduate/Diploma holder
Strong verbal communication skills(English)
Desktop IT Support:-
OS installation/Build, Deployment, Infrastructure Management, Troubleshooting & Handle tickets
Software Support – Software installation, Deployment Support & troubleshooting
Basic Networking/VOIP telephone support
Basic VC Room & Infrastructure support
Hardware Incident/issue tickets – Repair/support, Replacement, Hardware deployment at user-desks, Log calls for a defect with H/W vendors (Dell and others) and ensure replacement/repair, Return of defective parts to the vendors
Secure gate pass & STPI/SEZ approvals for movement of assets, Interfacing with Finance teams for debonding of assets
Support degaussing activities
Support for movement & assembly of assets during restacking/movement/BCPs/Power Maintenance
Support special projects on Hardware deployments install & power-on/shutdown on BAU and special projects
Support desktop and related infrastructure at meeting/VC rooms
Managing H/W assets at IT Stores, Stores Upkeep and maintaining inventory in tools
Perform Physical inventory of IT Assets
Qualifications:- Customer service oriented
