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Desktop Engineer

Epicenter Technologies Pvt. Ltd
Experience : 1 to 2 Years
Education : Any Graduate, Diploma
Location : Mumbai
Posted on 18 Sep 19
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Job DescriptionLast Date 17 Nov 19
Desktop Engineer

Department: IT-Production Support

No.of position: 02

Work Location: Bhayander, Mumbai 

Total Experience: 1-2 Years

Relevant Experience: 1 year

Age: 21-26 years

Management skills: Good Team Player

Suggest search keywords: Troubleshoot, Installation, Windows, Linux (Ubuntu)

Education requirement: 
  • Graduate
  • Preferable Degree, Diploma

Other skills: Good Communication Skills

Roles and responsibilities:
  • Install, upgrade, support and troubleshoot XP, Windows 7/8 and Microsoft Office 2007/2008/2010 and any other authorized desktop applications
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
  • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
  • Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
  • Analyze, diagnose and resolve complex desktop end user problems and suggest corrective solutions.

Technical skills:
  • Installation and Troubleshooting of Microsoft and other developed applications
  • Installation, Troubleshooting and Maintenance of Desktops, Laptops and other peripherals
  • Installation, Troubleshooting and Hands on experience in Microsoft Operating systems - Win XP, Win Vista and Win 7/8
  • Ability to troubleshoot problems related to Microsoft Office products
  • Ensure Ticket closure within SLA
  • Maintenance of Asset and Software Inventory
  • Readiness to work in rotating shift
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Epicenter is a leading provider of Business Process Management Solution’s, founded in the year 2000 and began its operations in 2001. Epicenter is a joint endeavor of B. N. Kalyani - Chairman of the $ 3 Billion Kalyani Group, a leading industrial house in India, Ken Eldred - Co-founder of $ 35 Billion Ariba Technologies and Pravin Gandhi (Infinity Ventures) - Co-founder of the Hinditron group of companies which merged with Digital in 1988
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