T & A Solutions jobs - Desktop Engineer

Designation - Desktop Engineer

Location - Pune

Gender - Male

Qualifications:-Any Graduate/Diploma holder

Strong verbal communication skills(English)

Salary: 2.4Lakh to 2.6Lakh

1-2 years of technical support experience

Customer service oriented

Desktop IT Support:-

OS installation/Build, Deployment, Infrastructure Management, Troubleshooting & Handle tickets

Software Support - Software installation, Deployment Support & troubleshooting

Basic Networking/VOIP telephone support.

Basic VC Room & Infrastructure support

Hardware Incident/issue tickets – Repair/support, Replacement, Hardware deployment at user-desks, Log calls for a defect with H/W vendors (Dell and others),and ensure replacement/repair, Return of defective parts to the vendors.

Secure gate pass & STPI/SEZ approvals for movement of assets, Interfacing with Finance teams for debonding of assets

Support degaussing activities

Support for movement & assembly of assets during restacking/movement/BCPs/Power Maintenance

Support special projects on Hardware deployments install & power-on/shutdown on BAU and special projects

Support desktop and related infrastructure at meeting/VC rooms.

Managing H/W assets at IT Stores, Stores Upkeep, and maintaining inventory in tools.

Perform Physical inventory of IT Assets.