Desktop Support-Administrator
Mandatory Skills: Desktop Support EUC Admin, Desktop Support, Infra Monitoring and Basic Administration
Language Skills: English Language
Minimum work experience: 0 - 1 Years
Job Description:
Key skills required for the job are:
- Desktop Support-L1 (Mandatory)
- As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures.
- Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels.
- Timely escalation of incidents to higher levels when required.
- Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures.
- Follow quality / security process defined for the engagement
Location: Bengaluru