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Desktop Support Engineer jobs Ahmedabad-For a client of TeamLease Services Ltd-2 to 3years of experience-28 September 2018

Desktop Support Engineer

For a client of TeamLease Services Ltd
location
Ahmedabad
experience 2 to 3 Years
salary 3,00,000 - 3,00,000
qualification
BE/B.Tech
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Job is expired
Posted: 5 Years ago
Views: 0
Applications: 1
Openings: 1

Job Description

Provide remote helpdesk support, via phone, remote control and through our ticketing
system, for most issues related to server and desktop software, hardware and
peripherals; as needed maintain infrastructure and
complete work requests
· Maintain close contact and open communication with clients until an issue has been
resolved
· Work within our ticketing system to create detailed work logs
· Timely escalation of issue to next level
· Proactive infrastructure monitoring to identify and resolve issues before downtime
occurs
· Conduct technical support in line with documented procedures
· Provide Sr. System Administrator with regular updates on common problems
encountered and identify possible
longer-term solutions/improvements to reduce future problems
· Management of monthly patch and upgrade process for servers and major line-of-
business applications
· Coordination of service requests with third-party technology providers as needed
· Participate in special projects as required
· Ongoing training in new technologies and methodologies, as well as for vendor
certification
.

Job Particulars

Role 
EducationBE/B.Tech
Who can applyExperienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id64247
Job Category Others
StateGujarat
Country India

About Company

TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more
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