NIA IT SOLUTION jobs - Desktop Support Engineer
Desktop Support Engineer
0 to1 Year
15,000 - 30,000 Per Month
Posted:
2 Years ago
Views:
Applications:
Openings:
15
Job Description
•Identifying hardware and software solutions.
•Troubleshooting technical issues.
•Diagnosing and repairing faults.
•Resolving network issues.
•Installing and configuring Hardware and software.
•Maintain work culture.
•Handle Disciplinary actions.
•Address user tickets regarding hardware, software and networking
•Walk customers through installing applications and computer peripherals
•Ask targeted questions to diagnose problems
•Guide users with simple, step-by-step instructions
•Conduct remote troubleshooting
•Test alternative pathways until you resolve an issue
•Customize desktop applications to meet user needs
•Record technical issues and solutions in logs
•Direct unresolved issues to the next level of support personnel
•Follow up with clients to ensure their systems are functional
•Report customer feedback and potential product requests
•Help create technical documentation and manuals
Job Particulars
Who can apply
Freshers and Experienced (0 to1 Year )
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
945783
Job Category
BSc/BCA/BBM , Tech Support
Locality Address
Velachery
State
Tamil Nadu
Country
India
About Company
NIA IT SOLUTION PVT.LTD.
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