·Basic Hardware troubleshooting steps
·What is DHCP and what it is used for?
·What is DNS?
·What is the IPCONFIG command?
·What is a domain?
·Tell me if your system is infected by a virus how you will recover the data?
·What is the operating system?
·What are the types of the operating system or O.S?
·What is a Ping command?
·What is the difference between permission, rights, and policy?
·What is a “Default Gateway”?
·How can you take a backup of emails in MS Outlook?
·How many classes are there for “IP addresses” and what are the ranges?
·What is the path of Host File?
·Difference Between NTFS & FAT
·What is the difference between OST & PST?
·Outlook related questions
·Explain how to create an e-mail signature in an Outlook?
·How to take data back up?
·What is the encryption?
·What is the disk management?
·OSI layers
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