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Desktop Support Engineer

Tridat Technologies Pvt Ltd
0 to 2 Years
Job is expired
Posted on 01 Feb 19
Job DescriptionLast Date 28 Feb 19
  • Position Title:Tech Support L1 – Desktop Support Engineer
  • Location:Andheri (E) – Saki Naka
  • Mandatory Requirement
  • Fluent in spoken and written English
Job Description
  • Candidate must have 1 year experience in desktop support. (Preferably call center, technical process background)
  • willing to work in rotational shifts
  • Candidate should have knowledge on any one technology Antivirus//windows OS/Outlook/DHCP/DNS.
  • Ready to work on 24x7 support
  • Desired Skills
  • Ability to Understand and support devices likes Desktops/ Laptops, Printers.
  • To provide support to end-users in troubleshooting and resolving of desktop PC/Server problems.
  • High level Desktop troubleshooting and maintenance(Customer support executive)
  • Basic knowledge of Windows installation and Application troubleshooting experience (eg: MS Outlook/Outlook Express)
  • Antivirus Software Installation and troubleshooting
  • Windows/Microsoft Updates/Patch Management.(Not that important for PST)
  • Installation / re-installation, upgrades and patches for desktops.(Not required for PST)
  • Patching on antivirus servers, DNS, DHCP, backups.(Not required for PST)
  • Basics knowledge of Servers and AD/ Exchange (optional)
  • Installation & troubleshooting of all MS windows operating systems.
  • Configuration of Email Clients & troubleshoot.(Optional)
  • Configuration of Printers & basic diagnosis.(Optional)
Educational Qualification
  • Any Graduate (Only Male candidates)
  • Experience:Should have 6 months and above yrs of experience (Freshers with good communication skills and with some technical knowledge into desktop support may also apply)

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description
Hiring Partners and we are IT based company
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