Care infotrch jobs - Desktop Support Engineer

Desktop Support Engineer

Care infotrch
experience 0 to0.5 Years
salary 12,000 - 15,000 Per Month
qualification
Job is expired
Posted: 2 Years ago
Views:
Applications:
Openings: 1

Job Description

Key Duties:
• Resolve system malfunctions, and provide technical information 
• Installation, configuration 
• Provide technical help 

It is a Full Time job for candidates with 0 - 6 months of experience.
Department: IT / Hardware / Network Engineer

Responsibilities:
Guide customers to download applications and use computer peripherals devices.
Provide technical assistance to the clients regarding any operating system issues.
Communicate with the clients to dig into the real problem. Conduct screenshare sessions if required
Personalize new applications regarding client issues.
Ensure all the desktop computer systems are working properly.
Refer unresolved issues to the higher officials such as Technical Support Manager and provide useful suggestions.
Maintain and update the record of issues and take measures to prevent those issues in the future.
Make report of the customer queries
Troubleshoot any problems regarding software and hardware computer support.

Job Particulars

Role 
Education 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to0.5 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment Type Full Time
Job Id 1021973
Job Category Tech Support
Locality Address Andheri East
State Maharashtra
Country India

About Company

Back up support || After sales services of

(Desktop / Laptop & Server)

We provide engineers on call & Day Basis

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