CARE INFOTECH jobs - Desktop Support Engineer

Desktop Support Engineer

CARE INFOTECH

Mumbai, Pune, Chennai

Fresher

Salary not disclosed

Certificate Course (ITI), Diploma, BA, BCA, BSc, 12th Pass (HSE)

Job Description

A Desktop Support Engineer, also known as a Desktop Support Technician or Desktop Support Specialist, is a critical role in IT (Information Technology) responsible for providing technical assistance and support to end-users within an organization. Their primary focus is on ensuring that desktop and laptop computer systems, as well as related hardware and software, operate efficiently and effectively for employees or clients.

Here is a typical job description for a Desktop Support Engineer:
Job Title: Desktop Support Engineer

Job Summary: A Desktop Support Engineer plays a vital role in maintaining an organization's IT infrastructure by providing technical support to end-users, troubleshooting hardware and software issues, and ensuring a seamless computing experience.

Responsibilities:

Address client tickets with respect to equipment, programming and systems administration

Walk clients through introducing applications and PC peripherals

Pose designated inquiries to analyze issues

Guide clients with straightforward, bit by bit directions

Lead remote investigating

Test elective pathways until you settle an issue

Modify work area applications to address client issues

Record specialized issues and arrangements in logs

Direct annoying issues to a higher degree of help workforce

Circle back to customers to guarantee their frameworks are useful

Report client criticism and potential item demands

Assist with making specialized documentation and manuals

Requirements:

Working information on office computerization items and PC peripherals, similar to printers and scanners

Information on network security practices and against infection programs

Capacity to perform remote investigating and give clear directions

Magnificent critical thinking and performing multiple tasks abilities

Client situated disposition

Job Particulars

Role

Education Certificate Course (ITI), Diploma, BA, BCA, BSc, 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview, Written-test, Group Discussion, Telephonic Interview

Employment Type Full Time

Job Id 1328554

Job Category Diploma , BSc/BCA/BBM , Tech Support

Locality Address Andheri East , Andheri West , Bandra East , Bandra West , Thane

State Maharashtra, Maharashtra, Tamil Nadu

Country India

About Company

CARE INFOTECH

Jobs By LocationVIEW ALL

Hyderabad

BPO / Customer care Jobs in Hyderabad

Finished Leather Maker Jobs in Hyderabad

Brick Layer (Refractory) Jobs in Hyderabad

SDET (testing) Jobs in Hyderabad

Mechanic Jobs in Hyderabad

MIS Executive Jobs in Hyderabad

Programming And Systems Administration Assistant Jobs in Hyderabad

Lineman Jobs in Hyderabad

Engineer Jobs in Hyderabad

See All Hyderabad Jobs

Others also searched for

Jobs for Certificate Course (ITI)

Jobs for Diploma

Jobs for BA

Job Details Videos

VIEW ALL

Active Jobs By Role

Accountant (14) Admin (0) Agriculture and Dairy (2) Architect (0) Bartender (0) Beauticians / Spa (0) Bouncer (0) BPO / Customer care (47) Caretaker / Nanny (1) Carpenter (3)