Care infotrch jobs - Desktop Support Engineer

Desktop Support Engineer

Care infotrch

South Goa

Fresher

12,000 - 15,000 Per Month

10th Pass (SSC), 12th Pass (HSE)

Job Description

Providing 24 / 7 expert technical support and consultation for Windows based operating systems. Position also requires significant experience with DNS, Web application, Emailing systems, IIS, Database Administration, Desk / C panel and other web control panels.

Position conducts and coordinates the analysis, planning and implementation of systems software and/or hardware.

Communicate with the clients to dig into the real problem. Conduct screenshare sessions if required

Personalize new applications regarding client issues.

Ensure all the desktop computer systems are working properly.

Refer unresolved issues to the higher officials such as Technical Support Manager and provide useful suggestions.

Maintain and update the record of issues and take measures to prevent those issues in the future.

Make report of the customer queries

Troubleshoot any problems regarding software and hardware computer support.

Job Particulars

Role

Education 10th Pass (SSC), 12th Pass (HSE)

Who can apply Freshers

Hiring Process Telephonic Interview

Employment Type Full Time

Job Id 1034220

Job Category Tech Support

State Goa

Country India

About Company

Back up support || After sales services of

(Desktop / Laptop & Server)

We provide engineers on call & Day Basis

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