SevenMentor Pvt Ltd jobs - Desktop Support Executive

Desktop Support Executive

SevenMentor Pvt Ltd
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 3
Applications: 12
Openings: 1

Job Description

Designation : Desktop Support Executive
Position: 4+
Joining Date: Immediate


Key Skills Required : Application installation rollout , Application is getting upgraded hence we need to reinstall the application. ( Knowledge of software upgradation)

Essential Duties And Responsibilities
  • Installation and Roll out services of new desktops laptops.
  • Hardware fault diagnosis isolation on desktops / laptops. First level of support on desktop / laptops under
warranty / AMC with third party vendor
  • Installation and OS Support Repair / Re-Installation or fresh Installation
  • Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook),IE,
Chrome other Business Critical Applications
  • Configure / troubleshoot network connectivity of desktops / laptops network printers
  • Installation, re-installation, configuration of peripherals e.g. printers, scanners etc.
  • Troubleshooting resolution of first level printer problems (e.g. paper jam, alignment, configuration setting,
driver related problem, font related problem etc.)

Work Experience Requirements
  • Min 1 year of Industry Experience in handling end user support (PC/Laptop/Mobile Devices etc.)
  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Working knowledge of office automation products and computer peripherals, like printers and scanners
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Customer-oriented attitude.

Job Particulars

Who can applyFreshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id385040
Job Category Diploma
StateMaharashtra
Country India

About Company

SevenMentor Pvt Ltd
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