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Desktop Support

Javin IT Service pvt ltd
Freshers
8,000 - 10,000 Per Month
Posted on 03 Dec 18
Job DescriptionLast Date 01 Feb 19
  • Address user tickets regarding hardware, software and networking
  • Walk customers through installing applications and computer peripherals
  • Ask targeted questions to diagnose problems
  • Guide users with simple, step-by-step instructions
  • Conduct remote troubleshooting
  • Test alternative pathways until you resolve an issue
  • Customize desktop applications to meet user needs
  • Record technical issues and solutions in logs
  • Direct unresolved issues to the next level of support personnel
  • Follow up with clients to ensure their systems are functional
  • Report customer feedback and potential product requests
  • Help create technical documentation and manuals
Job Role

Job Type

Interview Type

Face to Face Interview, Telephonic Interview

Company Description
JISPL is the fastest growing organization, conceptualized in the year 2014 & since incorporation we have grown our services to work with the IT professionals to provide various IT Services. JISPL is the discreet IT Service provider that aims at fulfilling all level of IT requirements with key focus on providing IT Infrastructure services and solutions. 

JISPL is the Mumbai based organization having the strong PAN India support with more than 300+ partners to extend the support from Tier 1 cities to remote location.
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