JOB DESCRIPTION :
Role : Destination Expert (DE)
Looking for people who have demonstrated good skills in sales and customer relationship management.
Responsibilities:
-Responding to inquiries about our company's services and offerings.
-Determining each client's requirements, including destinations, length of stay, and transit time.
-Ensuring that clients pay the deposit before you commence with bookings.
-Informing clients about the cancellation policy, including salient dates and all penalties.
-Ascertaining and adhering to the available budget.
-Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
-Securing accommodation that is best suited to the budget and location of choice.
-Planning excursions based on each client's needs and interests.
-Accounting for mobility and medical needs during each phase of the trip planning process.
Requirements:
-High school diploma or equivalent.
-Qualification in tourism or similar is preferred.
-Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
-Computer literate, with exceptional desktop research and professional writing skills.
-Top-notch interpersonal skills, including communication, respect, and empathy.
-Ability to source the best quotes.
-A knack for delivering multiple outputs within tight turnaround times, as needed.
-Capacity to deliver commendable services that surpass clients' expectations.
Educational Requirements:
1 UG / Master's Degree
2. Good Communication Skills (good knowledge and speaking skills of Hindi, English essential)
3. Proficient in using computer and working on internet based applications