Position: Dialer Management - MIS Executive
Job Details:
You will be responsible for managing the system(s) setup for
all inbound and outbound calling efforts for our portfolio. The role will
include developing, testing, and executing new strategic calling initiatives
based on analysis and data review. Inbound and Outbound calling, including data
upload, it is core to future strategic initiatives.
Roles and Responsibilities:
+ Manage Dialer System, including agent set up
+ Strategy development; including development of new caller strategies
+ Performing analysis and performance tracking of individual and departmental
results
+ Maintaining and generating daily, weekly and monthly statistical reports
The candidate should have a minimum 1-year experience in (any one of the) Dialer.
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