Digital Relationship Executive

IB Services and Technologies
Experience : 0 to 3 Years
Location : Bangalore
Monthly Salary : Rs. 20,000 - Rs. 25,000
Posted on 06 Jun 19
Job is expired
Job DescriptionLast Date 02 Aug 19

  • Job Title:DRM- Digital Relationship Manager
  • Location:Bangalore, Karnataka, India
  • Salary:2,50,000 - 3,50,000
  • Recruiting For MNC Company
  • Job Description
  • Designation: DRM- Digital Relationship Manager
  • Shift :Morning
  • Qulaification: Must for Freshers/Graduates
  • Communication:English and Hindi Must
  • JD for Relationship Executive (Digital Relationship Manager)
Key Responsibilities: 
  • The following to be carried through remote digital media viz. phone call, email, chat and video interactions:
Technical Skills-
  • Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services
  • Controls- Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
  • Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer’s Banking Requirements.
Skills Required:
  • Strong willingness to work in Relationship Management; Banking operations and products
  • including investment products? Prior experience in Sales preferred but not necessary.
  • Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
  • Must be flexible and understanding in challenging and ever-changing environment
  • Eligibility criteria and the selection process.
  • Minimum of 15 Years Education or Graduate with any discipline / waiting for results.
  • Excellent communication skills – both written and verbal
Interview process:
  • Resume screening
  • Written Test (In case of Campus Hiring)
  • Group discussion (In case of Campus Hiring)
  • Operational round of Interview
  • Offer Closure
  • Experience- Preferably 0 - 3 years of Retail Branch Banking / Contact Center (Banking Service) experience with flair to sell.

Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
The “IB Services & Technologies ” provide premium staffing services and solutions to hundreds of companies andthousands of candidates each year in the fields of EPC, Production, Industrial Design, Operation, Maintenance, Purchase,Sales & Marketing, Finance & Accounts, HR& Admin, Projects, Planning, Telecom, Quality, IT, Telecom and Senior leveltechnical, Projects and Marketing Professionals.
Job is expired
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