Teleperformance D.I.B.S. (Digital Integrated Business Services) offers pioneering Technology Innovation and Digital Transformation services. We provide integrated business solutions that transform Customer Engagement, Customer Acquisition, Data Analytics, Technical Support, Shared Services, IT & Infrastructure Management and Back-Office services across diversified industry verticals and digital channels.
With deep domain knowledge, transformative digital capabilities like TAP (Technology, Analytics and Process Consulting),and a best-in-class operational network, we empower our clients to deliver outstanding Customer Experiences in today’s increasingly digital world.
We work collaboratively with our clients to understand how to adapt to today’s disruptive digital innovations and build digital business strategies that create long-term growth.
What do we offer?
Intelligent Technology and Next-gen Automation Solutions
Process Optimization and Operational Excellence
Enhanced Customer Engagement and Loyalty
Cost Efficiency and Increased Productivity
Our Value Proposition:
Operational Excellence: Best-in-class service delivery engine that results in profitable and risk-mitigated business outcomes
Process Optimization and Automation: RPA (Robotics Process Automation),Technology tools and platforms for delivering transformational benefits
Global Delivery: Robust delivery platform with 46 delivery centers in key locations
Branches across the world:
Countries in which Teleperformance operates include France, Lebanon, The United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Suriname, Egypt, United Arab Emirates, Romania, Russia, Sweden, Germany, Poland, Slovak Republic,Czech Republic and India.