We are Hiring Candidates for our US/CANADA logistics operations in night shift.
Candidates must have basic computer knowledge , MS Excel.
Yours responsibilities will be track/ trace and customer handling.
Track the delivery status of consignment or courier and update the delay report
Follow up with customers for confirmation of receipt of consignments
Follow up with Transporter for delay in the delivery of consignments
Provide clarifications to the customer on dispatch related queries
Track the products returned by the customer for repair or re-work
Disptach the repaired/re-worked products to the customers
Prepare and submit a daily/weekly/monthly report to the superior on the:
Order Pending and Order Processing reports
Sales Turnover - Monthly & Annual Reports
PR Delay/Pending Report
Dispatch Delay Report
Avail Performance Bonus/ Annual Bonus.