Black And White Business Solutions jobs - Domestic Voice Process

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO MNC's - Technical Support associate and Customer Support Associate (International Voice and Non-Voice)

Fresher and Experience.

SHOULD BE FLEXIBLE FOR WORK FROM HOME OR WORK FROM OFFICE.

LOOKING ONLY FOR IMMEDIATE JOINERS.

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization.
Shift : Rotational Shifts / UK / US / Day Shift
Sal : upto 4.5lpa.

Technical :

Troubleshooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you tohandle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Required Candidate profile

One day interview process - Fresher / Experienced can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written
* Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3.
* Should be flexible with rotational shift.

**PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S**