Education Credentials Specialist jobs in Gurgaon at ApplyBoard

The Role
We are looking for a detailed oriented, research driven and customer centric Education Credential Specialist to join our growing Customer Experience team and take our company and platform to the next level!
Responsibilities

Respond to requirements inquires coming from internal groups in a timely manner
Research and document admission requirements and education credentials for new programs
Research and update admission requirements for existing programs
Provide ideas about how to maximize accuracy and response times
Analyze the impact of inaccurate admission requirements and documenting lessons learned
Review all cancellations/rejections and provide an action plan on next steps
Create new knowledge base articles and communicate them to our KB team
Review accuracy of the existing knowledge base articles and take appropriate action with KB team

Preferred Qualifications

1-2 years experience in education credential evaluation
Minimum Associates Degree (Bachelor Degree preferred)
Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
Exceptional interpersonal, verbal, and written communication skills
Aptitude for prioritizing tasks with an attention to detail
Experience with international travel or education documentation, considered an asset Experience in data analysis, considered an asset

What We Offer

The opportunity to have an impact on a product that is positively affecting change to thousands of students lives every day
Working alongside a brilliant and globally diverse team that is the fastest growing in the Waterloo region
Great compensation and benefits package to keep you healthy and happy!

About ApplyBoard

ApplyBoard is an online platform that empowers students around the world to access the best education. Connecting international students, recruitment partners, and academic institutions, we simplify the study abroad search, application, and acceptance process.

Founded in 2015, we have built partnerships with over 1,200 primary, secondary, and post-secondary schools, and work with 3,500+ recruitment partners to drive diversity on campuses across Canada and the United States. To date, we have assisted more than 80,000 students with their educational journey. Together, we will achieve our mission of educating the world. In November 2019, ApplyBoard was named the fastest-growing technology company in Canada by Deloitte, ranking #1 on the Technology Fast™ 50.

Our Team

Our team of over 430 ApplyBoardians and growing, is just as diverse as the customers we support. Comprised of 27 nationalities, 53 languages spoken, and 50/50 gender parity, diversity is fostered and celebrated. ApplyBoard is headquartered in Kitchener, ON Canada, with representatives in 20 countries including India, Bangladesh, Nepal, Pakistan, Vietnam, the Philippines, the United Kingdom, Mexico, Brazil, and China.

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